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Return Policy for www.ObsidianClothing.com

RETURNS ARE ACCEPTED WITHIN 20 DAYS FROM THE SHIPPED DATE.

ALL RETURNS WILL BE CREDITED AS ONLINE STORE CREDIT ONLY. NO CREDIT CARD or PAYPAL REFUNDS.

If there is any reason you are unsatisfied with the product, you may return your order to us within 20 days from the purchase date on the original receipt. All returns will be credited as online store credit only. No credit card or PayPal refunds. You are responsible for the return shipping cost. The return shipping is non-refundable; unless you received a damaged, defective, or wrong item(s). Merchandise must be in sellable unworn condition and must be accompanied with the original receipt/invoice and all original tags attached. Online store credit expires in 90 days.

Exceptions

Final Sale Items

There are no returns or exchanges for final sale items. Final sales items include items marked as SALE or CLEARANCE. All accessories, undergarments, camis, bandeaus, lingerie, leggings, party wear, bodysuits, footwear, and cosmetics/makeup product purchases are FINAL. All SALE items, CLEARANCE items, gift cards, reward products, promotional items, and promotions applied to orders are FINAL.

Exchanges

Unfortunately at this time we do not offer exchanges. New arrivals are received daily; because we are always striving to carry the most exciting styles and fashions, we only carry a limited amount of quantities of stock at time.

Returns

All online store returns require original invoice to be included when returning your order. Returns must be unworn, unaltered, undamaged, and unwashed with all original tags attached. Any returns that do not meet the requirements are subject to a 40% restocking fee.

Include a copy of your original invoice in the return package along with safe packing material. Mail your return(s) to the following address:

Obsidian Clothing
Attn: Returns
280 S. Lemon Ave #1856
Walnut, CA 91788

Business Contact

280 S. Lemon Ave #1856
Walnut, CA 91788

 

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